Delivery Shipping Policy
Introduction
At ganagapura.com, we aim to provide a seamless shopping experience and ensure that your orders are delivered promptly and securely. Please read our Delivery & Shipping Policy carefully to understand how we manage shipping and delivery for your purchases.
Shipping Locations
We currently ship to various locations within India. If you have any questions regarding our shipping areas, please contact our customer support team at vallabhpujari.ganagapur@gmail.com or call us at +91 9496456789.
Processing Time
- Order Processing: Orders are processed within 1-2 business days from the date of purchase. Please note that orders are not processed or shipped on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will contain your order details and an estimated delivery date.
Shipping Methods and Delivery Times
We offer the following shipping methods:
- Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch.
- Express Shipping: Delivery typically takes 2-3 business days from the date of dispatch. (Available at an additional cost)
Please note that delivery times may vary depending on your location and unforeseen circumstances such as weather conditions or courier delays.
Shipping Charges
- Standard Shipping: Free for orders above a certain value (specified on our website). For orders below this value, a standard shipping fee will be applied at checkout.
- Express Shipping: Available at an additional cost, which will be calculated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can use the tracking number provided to monitor the status of your delivery on the courier’s website.
Delivery Issues
- Incorrect Address: Please ensure that you provide the correct shipping address at the time of purchase. We are not responsible for orders delivered to incorrect or incomplete addresses.
- Failed Delivery Attempts: If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, the courier may make additional attempts or return the package to us. In such cases, additional shipping fees may apply.
- Damaged or Lost Packages: If your package is damaged or lost in transit, please contact us immediately at vallabhpujari.ganagapur@gmail.com or +91 9496456789. We will work with the courier to resolve the issue and ensure you receive your order.
Changes to Delivery & Shipping Policy
We reserve the right to update or modify this Delivery & Shipping Policy at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new policy.
Contact Us
If you have any questions or need further assistance regarding our Delivery & Shipping Policy, please contact us at:
- Email: vallabhpujari.ganagapur@gmail.com
- Mobile No: +91 9496456789
Thank you for shopping at ganagapura.com!